Managing Change
Change is an inevitable part of life and offers chances for development. The dynamics of both the internal and external environments must be evaluated by organizations. (ORGANISATIONAL CHANGE, n.d.) Employees should adapt by adopting better working practices to their working styles for enhanced performance. They need to be trained, and other workplace procedures must adapt. Because consumer requirements, wants, and expectations are always shifting, so are market circumstances. (ORGANISATIONAL CHANGE, n.d.) Similar to how management must adhere to societal standards, this is because of the development of education in society. This necessitates a shift in an organization's prior standard techniques and orthodox thinking. (ORGANISATIONAL CHANGE, n.d.) Today's organizations must adapt to new technology since it is so important to them and is advancing quickly. Because of globalization, no organization can operate independently. (ORGANISATIONAL CHANGE, n.d.)
Factors
driving the desire for change:
· Technology (CHANGE, n.d.)
· Managerial personnel, and worker
change (CHANGE, n.d.)
· Market circumstances (CHANGE,
n.d.)
· Changes in social structures and
existing structures (CHANGE, n.d.)
· Emergencies and crises (CHANGE,
n.d.)
· Threats and opportunities (CHANGE,
n.d.)
· To close the performance gap between
objectives and accomplishments (CHANGE, n.d.)
· Environments that are political,
economic, and legal; (CHANGE, n.d.)
· Globalisation. (CHANGE,
n.d.)
Resistance
to change:
Reluctance
to adapt to change when it is provided is known as resistance to change.
Employee resistance to organizational change can take two forms: overt and
covert. This might take the form of openly voicing opposition or
unintentionally opposing change through language or general behavior. (RESISTANCE
TO CHANGE, n.d.)
Reasons
for resistance:
Most of the
time, people find it comfortable to keep doing what they have been doing. It's
challenging to get them to learn something new. (RESISTANCE TO CHANGE, n.d.)
Changes
inevitably result in adjustments to a person's responsibilities, authority, and
influence. Therefore, those who would be badly impacted by such reforms will
constantly oppose them. (RESISTANCE TO CHANGE, n.d.)
People who
are adamant about upholding traditions rather than taking chances and trying
something new will always be resistant to change. This may occur as a result of
their anxieties or a lack of imagination and motivation. (RESISTANCE
TO CHANGE, n.d.)
Overcome
resistance to change:
Even while
resistance to change is usually always there, it may nevertheless be overcome.
Managers must work to support new functional variants and aid staff in making
adjustments to changes. (RESISTANCE TO CHANGE, n.d.)
First and
foremost, managers must be able to persuade staff members that the changes they
are advocating are essential. They must demonstrate how these modifications
would benefit both the employees and the company as a whole. (RESISTANCE
TO CHANGE, n.d.)
Second, in
order to make changes smoothly, management might bear the following factors in
mind:
· Changes should be implemented
gradually since it is simpler to do so than all at once.
· Changes shouldn't ever compromise
employees' security.
· All employees whose opinions would
be impacted by the proposed change must be taken into account by managers.
· Employee resistance is reduced if
managers model leadership by undergoing the adjustments themselves first.
· Employees who have received enough
training may confidently embrace changes. (RESISTANCE TO CHANGE, n.d.)
EXAMPLE:
Nokia, once
a successful business, is now viewed as a case study in "change management
failure." (Nokia, n.d.)
Due to its
strict organizational structure, internal politics, and management power
struggles, Nokia resisted reform. The atmosphere at Nokia was unstable. Workers
were in constant fear of losing their employment. (Nokia, n.d.) Nokia committed
a number of errors with its change management strategy during the height of the
mobile industry's fiercest rivalry. (Nokia, n.d.). The corporation undervalued
Apple's brand value and consumer devotion and entirely neglected the company,
which cost it a lucrative business area. (Nokia, n.d.) Nokia's failure was also
attributed to a rigid organizational structure and a wrong partnership. (Nokia,
n.d.)
Recommendation:
Nokia needs
to have used an adaptable organizational structure for its change management
strategy. The components of a flexible organization include a flexible
workforce, effective information management, and precise market trend
forecasting for better decision-making.
The
business needs to have built technology that the public required rather than
what it believed was best, be more adaptable to change, and not undervalued its
rivals.
REFERENCE:
ORGANISATIONAL CHANGE. (n.d.).
Retrieved September 18, 2022, from https://www.economicsdiscussion.net/organisation/what-is-organisational-change/31897
CHANGE. (n.d.-b). Retrieved
September 18, 2022, from https://www.arsdcollege.ac.in/wp-content/uploads/2020/03/OB-Change.pdf
RESISTANCE TO CHANGE. (n.d.).
Retrieved September 18, 2022, from https://www.toppr.com/guides/business-management-and-entrepreneurship/recent-trends-in-management/resistance-to-change/
Nokia. (n.d.). Retrieved September
18, 2022, from
https://www.studysmarter.us/explanations/business-studies/business-case-studies/nokia-change-management/
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